If you spend much time on our website you may have noticed a few recent upgrades to our online authorization request process. And these aren’t just minor upgrades either; they include some really cool features like Pause-and-Save and Document uploading. Multiple teams at eviCore healthcare have put in tons of hours to make these new features a reality and roll them out. Today we want to give you a little glimpse into their efforts. Read on to find out how Jennifer Mason and her team are handling this rollout.
At eviCore, one of our top priorities is to make the prior authorization process as convenient and efficient as possible for providers. With that in mind, we conducted a time comparison study of web and phone initiated cases. Using random cases, we found that the average phone case takes roughly 12.5 minutes to complete vs. the average web case taking less than 1.5 minutes. An office could reclaim approximately 11 minutes of time per case by using the web!